Careers with InfraNet Solutions

Do you want to be a big fish in a small pond, or remain a small fish in a big pond?

What if you had the opportunity to be a big fish, AND grow the size of the pond? Small companies can offer advantages that large companies can't. Because InfraNet is a young company, all of our employees know one another. When was the last time you were able to name every person at the annual company retreat? When was the last time your company actually sponsored a company retreat? InfraNet employees work together to resolve customer issues. Our customers ask for (and praise) specific employees by name, and our employees recognize our customers over the phone by their voices. When was the last time you were happy to hear a customer had asked to speak to you and only you?

When you work for a young, growing company, you have the opportunity to make a difference. The opportunity to drive the future. The opportunity to set your own path to career stardom. Why not dive into our pond today?

InfraNet Solutions

InfraNet Solutions, Inc. is always looking for enthusiastic, talented people ready to contribute to the growth of our customer-focused organization.

InfraNet Solutions is accepting resumes for the following positions Network Support, but is actively hiring other positions at this time. (information updated as of 7/3/08)

InfraNet Solutions, Inc. is looking for an enthusiastic, talented technical office assistant ready to contribute to the growth of our customer-focused organization. This position reports directly to the Chief Financial Officer. The purpose of this position is to assist with the daily operations of the office. Candidates should have a good customer service mentality, good phone presence, positive attitude, and initiative. This position may be hourly or salaried and requires a commitment of 30-40 hours per week.

Responsibilities for this position include, but may not be limited to: oversee the day-to-day operations of the office; answer and direct all incoming calls, check voicemail, and take messages; manage the entry of employee job time tickets and preparation of invoices; update and keep current general office documents; proofread office documents, including customer proposals, for grammar, spelling and formatting; process RMAs with vendors as required; assist the CFO with Accounts Receivables and collections as necessary; assist the CFO with requests for product bids from vendors; maintain files; light research as necessary; prepare agendas and minutes for company meetings; assist with general company marketing; and may assist with updating of company website.

We are seeking candidates offering the following qualifications: high school diploma or equivalent - post-secondary work in office administration and record keeping helpful; excellent organizational skills; the ability to communicate effectively in person, in writing and over the phone; a positive attitude; strong commitment to customer service; experience in office management/support a plus; the ability to handle multiple tasks in a timely manner; excellent interpersonal skills and the ability to deal professionally with all levels of staff; computer literate in Word and Excel; and knowledge of Outlook, Publisher, Act! and Peachtree a plus. Return to List

InfraNet Solutions, Inc. is looking for an enthusiastic, talented technical sales person ready to contribute to the growth of our customer-focused organization. This position reports directly to the Director of Sales. In this position, you will be responsible for prospecting and sales efforts for new customers for the company. You will be responsible for meeting sales revenue targets, always delivering a high degree of customer satisfaction. You may have the opportunity to help direct advertising initiatives along with the Director of Business Development. Only high-energy, experienced salespersons with a high degree of enthusiasm for technology and a willingness to learn should apply.

Candidates must be comfortable communicating with both technical staff and non-technically savvy customers. Must keep up-to-date on relevant industry trends and help identify new product possibilities for the company. Represent InfraNet by attending tradeshows, product training seminars, and area networking events.

The ideal candidate will possess 2-5 years of direct marketing/sales experience in the High-Tech arena. In addition, must have a track record of consistently exceeding sales goals, as well as maintaining a good rapport/reputation with customers served. Bachelors Degree required. Employer references required. Return to List

 Internal Database Administrator

InfraNet Solutions, Inc. is looking for an enthusiastic, talented technical Database assistant.  We are looking for support in FirstClass, Senior Systems, Filemaker Pro, and Crystal Reports.  This position reports directly to the Chief Financial Officer. The purpose of this position is to assist with the daily operations of the database. Candidates should have a good customer service mentality, good phone presence, positive attitude, and initiative. This position may be hourly or salaried and requires a commitment of 40 hours per week.

Responsibilities for this position include, but may not be limited to: oversee the day-to-day operations; answer and direct all incoming calls, check voicemail, and take messages; manage the entry data, tickets and; update and keep current general office documents; proofread office documents, assist with vendors as required;  assist the CFO with requests for product bids from vendors; maintain files; light research as necessary.

We are seeking candidates offering the following qualifications: high school diploma or equivalent - post-secondary work in office administration and record keeping helpful; excellent organizational skills; the ability to communicate effectively in person, in writing and over the phone; a positive attitude; strong commitment to customer service; experience in database design and maintenance; the ability to handle multiple tasks in a timely manner; excellent interpersonal skills and the ability to deal professionally with all levels of staff; computer literate in Word and Excel; and knowledge of FirstClass, Senior Systems, Filemaker Pro and Cyrstal Reports a plus.  We will Train.  Return to List

Network Consultant CURRENTLY HIRING!!

Senior Level Technical position. Responsibilities include, but are not limited to, managing multiple projects for customers, assisting customers with MIS strategic planning work, data migration, security planning and setup, installation, configuration, troubleshooting, and repair of computers and related networks, hardware and software. Travel to customer sites for repairs, maintenance and installations. (Requires a car, active car insurance and a valid driver's license.) Some weekends and night emergency service will occasionally be necessary.

Applicant's background must include systems support experience beyond certification/coursework. Exposure to a variety of operating systems and multiple customers required. Requires strong customer service, communication, organizational, and follow-up skills. Security, Anti-Virus work, ISP, Exchange, Remote support or monitoring, Citrix. Project management experience beneficial. Bachelor's degree required. Return to List

Responsibilities include, but are not limited to, installation, configuration, troubleshooting, and repair of computers and related networks, hardware and software. Travel to customer sites for repairs, maintenance and installations. (Requires a car, active car insurance and a valid driver's license.) Help desk support at Intranet's office and customer sites. Some weekends and night emergency service will occasionally be necessary. 

Typically during the first three months we will have you working with our existing staff and learning about our customers and internal practices, as well as helping with internal sales research and purchasing of hardware and software products. After this training period, you will be expected to visit customer sites on your own for technical repairs, upgrades and installations.

Applicant's background must include systems support experience beyond certification/coursework. Exposure to a variety of operating systems and multiple customers is beneficial. Requires strong customer service, communication, organizational, and follow-up skills. Bachelors Degree required. Return to List

Internal Help Desk

Provide phone support for customers from InfraNet's main office. Provide first level of support on a range of computer-related issues. Attempt to resolve all issues quickly and to the customer's satisfaction, and reduce instances of having to send technicians to customer's site. Follow up on open-ended issues and check on customer satisfaction following completion of any on-site service calls.

Assist with internal procedures, researching of new products and new sales related research. Internal projects and project management. Shipping/Receiving. Interact with vendors. Track incoming orders, return damaged/defective shipments, negotiate with vendors on pricing and credit issues. Scheduling of personnel, maintaining stock inventory, recording of billable time, generation of sales invoices.

Applicant's background must include evidence of strong customer service skills, and a background in tech support, whether via phone or on-site. Computer-related experience beyond any certification coursework/academic training required. Exposure to a variety of operating systems and multiple customers is beneficial. Requires strong customer service, communication, organizational, and follow-up skills. Bachelor's degree helpful. Return to List